Amerio Casino: 30.04.2025 denying withdraw and stalling
Претензия vista760 к Amerio Casino от 02.05.2025
first i requested a withdrawel denied kept saying in support to wait 48 hrs again and i did and all of a sudden technical problem that they dont know when it will be solved nd this being going on for 2 weeks already the total amount i usd 125 $ . if i can please receive because support is just saying that its reported to the relavant dept and dont know when the problem will be solved here is some prove of their messeges . also they only have two wthdrawel methods trc20 and erc20 and they come up with an excuse that i have to withdraw with the currency i use when they only have those two withdrawel options
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Статистика жалоб на Amerio Casino
Претензии к Amerio Casino
Автор жалобы
| Параметры | Жалоба на Amerio Casino подготовлена и опубликована |
|---|---|
| Жалоба от | LatestCasinoBonuses |
| Автор жалобы | vista760 |
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Жалоба направлена в казино
Dear vista760,
Thank you for your message and for your patience during this time.
We sincerely apologize for the delay in processing your withdrawal. Your request has indeed been forwarded to the relevant department, and we fully understand how frustrating the wait can be. The situation is related to a technical issue affecting certain transactions, and we are actively working to resolve it as quickly as possible.
Regarding the withdrawal methods, we currently support TRC20 and ERC20 networks. If you deposited using a different method or currency, we are doing our best to accommodate your request within the limitations of our available systems.
Please rest assured that your case remains a priority for us, and we are committed to providing a resolution soon. We appreciate your understanding and will keep you updated.
Best regards,
Amerio Support Team
Dear vista760,
We’re happy to inform you that your withdrawal has been successfully processed. Thank you for your patience and trust in our platform.
Best regards, the Amerio Team
Жалоба решена